Client Director

Client Director

We are SMG, the parent company of three small-medium, fast-growing agencies; Capture, Lobster and Threefold, who each have a unique specialism and an unrivalled client list. Across the group, we have a shared vision and mission to lead connected commerce marketing.

We are looking for a Client Director to join the Threefold agency. As Client Director, you will be responsible for leading the commercial and client output of our Co-op partnership, whilst continuing to develop the team and ensure continued growth.

Some key responsibilities of a Client Director include:

  • Supporting with defining the direction of the team
  • Constantly seek out ways to build our client base, growing revenue over time and ensuring we grasp every new business opportunity
  • Total level commercial management of the account, ensuring that a clear plan is in place to support the team with delivering against internal and external targets
  • Developing the annual budget, demonstrating strong experience in commercial forecasting and P&L budget management
  • Leading a talented team from Client Associate to Senior Client Manager level, from creation and management of workplans, to on-the-job coaching 

Threefold act as true shopper media partners to retailers, creating happier shoppers, better brand awareness and brilliant business results. We have partnerships with The Very Group, Co-op, Deliveroo and Signet Jewellers. Our Threefold team’s mission is to use creative thinking and precision planning to manage every part of a retailer’s media estate – boosting both their brands and their bottom line. 

We’re looking for:

  • Experience in coaching and development of a high performing team
  • A proven track record in delivering business growth in a fast-paced, challenging environment
  • Strong commercial acumen, able to work seamlessly with data and financial reporting
  • Flawless attitude at all times in all environments, with a strong will to succeed
  • Working with multiple senior stakeholders to deliver best in class client service at all times 

What to expect

By joining SMG, you’ll be provided with excellent development opportunities and will be supported and coached by a diverse team of professionals. Our benefits package will also help enhance your life outside of work too, these include, our 20% discretionary bonus scheme, 4pm finish on Fridays, plus many more.

We encourage and welcome employees to ask about the flexibility they need and in return we will always explore what is possible. Our Hybrid Working policy enables our teams to work where best for them, whether that is at home or in one of our office locations, with an expectation that it will be a combination of the two. This role will be based in the heart of Manchester.

SMG are proud to be an equal opportunities employer. We are fully committed to providing equality in the workplace and ensure all opportunities for, and during employment, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation (“the protected characteristics”). We want our organisation to reflect the diversity of our communities and we welcome applications from people from all backgrounds. 

Interested? Apply today and we will be in touch if your application is suitable for the opening. We would like you to perform at your best so if you require any adjustments to support you through your application, let us know.

Our full data retention policy can be found here.

Or, know someone who would be a perfect fit? Let them know!


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M4 6WX Manchester Directions

Our benefits

We offer a range of benefits, as well as awesome colleagues, engaging work, and the opportunity to help us build three award-winning agencies - here's just a few...

  • Friyays!

    3pm beer o'clock and 4pm finishes every Friday to kickstart your weekend off right!

  • Hybrid working

    More important now than ever! We understand that life is not all about us - we like to flex around you too.

  • Training & development

    We have a dedicated UniHub of training programmes, plus credits towards a course of your choice.

  • We give back

    A team dedicated to making sure we find the time out to help others.

  • Bonus scheme

    A 20% discretionary bonus scheme.

  • Season ticket & deposit loan scheme

    Need a little assistance getting a deposit together for your new flat? We can help with that.

Life at SMG

Our workplace culture is super important to us and we have a team dedicated to making SMG a great place to work. Whether it's Wellbeing Wednesday, a virtual quiz, or giving back to our charity partner The Trussell Trust, there is always something going on here at SMG. 

Already working at SMG?

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