Client Associate

Client Associate

We are Shopper Media Group (SMG), the parent company of three small-medium, fast-growing agencies; Capture, Lobster and Threefold, who each have a unique specialism and an unrivalled client list. Across the group, we have a shared vision and mission to transform the world of shopper media.

We are looking for a Client Associate to join the Lobster agency and support the team with some of its newest client accounts.  

Some key responsibilities of a Client Associate include:

  • Being the first point of contact for clients
  • Meeting preparation and attendance
  • Work across a breadth of clients services from technology training to media planning and evaluation work: supporting output creation and presentation across all services
  • Understanding our agency commercials, contributing to our margin and revenue targets
  • Offering support to the wider team as required: i.e. writing thought leadership articles, attending new business meetings etc.

Lobster combines our proprietary software platform Plan-Apps and data analytics with media planning and buying to help clients deliver and demonstrate increasing returns on shopper media investment. We work as consultants within shopper marketing teams and showcase this unique offering to FMCG businesses, sharing expertise across three core services areas, Technology, Trading and Training.

We’re looking for:

  • Experience in a growing FMCG or shopper environment.
  • An ambitious, hungry attitude
  • A drive to build and shape a whole new agency, together with colleagues
  • A desire to shake up processes and refine ways of working/output
  • Excellent attention to detail
  • Strong numeracy and Excel skills
  • An efficient and pragmatic approach to work, with the ability to meet deadlines with ease
  • Strong influencing and interpersonal skills, within a demanding and high performing work environment.

What to expect

By joining SMG, you’ll be provided with excellent development opportunities and will be supported and coached by a diverse team of professionals. Our benefits package will also help enhance your life outside of work too, these include, our 20% discretionary bonus scheme, 4pm finish on Fridays, plus many more.

We encourage and welcome employees to ask about the flexibility they need and in return we will always explore what is possible. Our Hybrid Working policy enables our teams to work where best for them, whether that is at home or in one of our office locations, with an expectation that it will be a combination of the two.

Shopper Media Group are proud to be an equal opportunities employer. We are fully committed to providing equality in the workplace and ensure all opportunities for, and during employment, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation (“the protected characteristics”). We want our organisation to reflect the diversity of our communities and we welcome applications from people from all backgrounds. 

Interested? Apply today and we will be in touch and if your application is suitable for the opening. We would like you to perform at your best so if you require any adjustments to support you through your application, let us know.

Our full data retention policy can be found here.

Or, know someone who would be a perfect fit? Let them know!

London

22a Leathermarket St
SE1 3HP London Directions info@shoppermediagroup.com 020 3553 5555 View page

Our benefits

We offer a range of benefits, as well as awesome colleagues, engaging work, and the opportunity to help us build three award-winning agencies - here's just a few...

  • Friyays!

    3pm beer o'clock and 4pm finishes every Friday to kickstart your weekend off right!

  • Hybrid working

    More important now than ever! We understand that life is not all about us - we like to flex around you too.

  • Training & development

    We have a dedicated UniHub of training programmes, plus credits towards a course of your choice.

  • We give back

    A team dedicated to making sure we find the time out to help others.

  • Bonus scheme

    A 20% discretionary bonus scheme.

  • Season ticket & deposit loan scheme

    Need a little assistance getting a deposit together for your new flat? We can help with that.

Life at SMG

Our workplace culture is super important to us and we have a team dedicated to making SMG a great place to work. Whether it's Wellbeing Wednesday, a virtual quiz, or giving back to our charity partner The Trussell Trust, there is always something going on here at SMG. 

Already working at Shopper Media Group?

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