Client Manager

Client Manager

Due to the flexibility of our hybrid working policy, the location of this role is determined on the best person and not where you are located, so with that in mind we'd love to hear from you.

Business overview

SMG is one of the most exciting growth companies in the UK today. Home to three award winning agencies, Capture, Lobster and Threefold. At SMG, our people are at the heart of everything we do and are our biggest asset. We are proud to provide opportunities for fast career growth, recognising and rewarding great work, and doing this within an inclusive, highly flexible, and innovative environment.

We are dedicated to support our employees to be the best version of themselves both inside and outside of work. We’re have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised at the 16th in Best Companies marketing and media's best agencies to work for, and we’ve also been named in the top 100 mid sized companies to work for in 2021.

Across the group, we have a shared mission to lead connected commerce marketing.

Role overview

We’re looking for a Client Manager to join our Capture agency to help us support in managing an exciting portfolio of clients and drive the agency forward.

Capture is a commerce media agency, connecting a brand's marketing back to the places where its products are sold. Working with leading FMCGs including Danone, Alpro, Kelloggs, Taylors & many more. Take a look at their case studies here.

As a Client Manager, you will:

  • Build strong relationships with brands, understanding their needs as a business and identifying ways that we can help them meet these goals.
  • Participate in brainstorms to help create campaigns that will deliver results for our clients, developing marketing proposals that clearly outline the campaign strategy.
  • Review and evaluate campaigns media performance and presenting results back to brands.
  • Support the generation and delivery of new business to ensure we hit ambitious growth targets.
  • Manage team member/s with varying experience, assigning their resource to ownership areas within the team. 
  • Champion innovation in media buying, sharing knowledge across the team and your clients to support growth opportunities.

As a Client Manager, we'd like you to bring:

  • A proven track record in delivering business growth in a fast-paced, growing environment.
  • Coaching and development experience within a high performing team.
  • Experience working in a fast paced and matrixed organisation with a solution focused mind-set.
  • Possess strong influencing and interpersonal skills, within a high performing work environment.

Benefits:

  • Finance: Generous discretionary bonus scheme, £500 Uni Fund towards learning and development, pension scheme, variety of available loans, opportunities for accelerated growth and development.
  • Health & wellness: A culture focused on wellbeing, headspace subscription, employee assistance programme, eye care, regular exercise classes.
  • Family: Paid time for new parents, access to parent resource group, a highly flexible and hybrid working environment.
  • Community: Access to a range of employee resource groups, a dedicated CSR programme that supports our local communities and chosen charities, non-hierarchical feel, collaborative workplace.
  • Fun: 4pm Friday finishes all year, two fully paid conferences a year at Summer and Winter, dedicated team that put-on events and activities throughout the year to get involved in.

At SMG we want our people to feel empowered to choose where they can work most effectively; be that from one of our offices, home, or your favourite cafe. Due to the flexibility of our hybrid working policy, the location of this role is determined on the best person and not where you are located, so with that in mind we'd love to hear from you.

SMG are proud to be an equal opportunities employer. We are fully committed to providing equality in the workplace and ensure all opportunities for, and during employment, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation ("the protected characteristics"). We want our organisation to reflect the diversity of our communities and we welcome applications from people from all backgrounds.

We are committed to providing any adjustments to support you through your application. If you need any support, please let us know on your application form. Alternatively, please contact the people team on careers@shoppermediagroup.com.

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

London

22a Leathermarket St
SE1 3HP London Directions info@shoppermediagroup.com 020 3553 5555 View page

Our benefits

We offer a range of benefits, as well as awesome colleagues, engaging work, and the opportunity to help us build three award-winning agencies - here's just a few...

  • Friyays!

    Every week all year round, we finish at 4pm on Fridays to kickstart the weekend off right!

  • Hybrid working

    We have no set working rules for the days you must be in the office. We understand that life is not all about us - we like to flex around you too, so trust you to work where you can be most effective.

  • Training & development

    We have a dedicated UniHub of training programmes, plus you'll have £500 towards a course of your choice.

  • We give back

    A team dedicated to making sure we find the time out to help others.

  • Bonus scheme

    A generous discretionary bonus scheme.

  • Season ticket & deposit loan scheme

    Need a little assistance getting a deposit together for your new flat? We can help with that.

Life at SMG

 Our workplace culture is super important to us and we have a team dedicated to making SMG a great place to work. Whether it's Wellbeing Wednesday, a virtual quiz, or giving back to our charity partner The Trussell Trust, there is always something going on here at SMG. 

 

 

 

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