Insight Manager

Insight Manager

We are SMG, the parent company of three small-medium, fast-growing agencies; Capture, Lobster and Threefold. Across the group, we have a shared mission to lead connected commerce marketing.

We are looking for an Insight Manager to join our insight team, reporting into the Insight Director this role will be part of the SMG “group” team.   You will be working across both the Capture and Lobster agencies.  

As a Insight Manager at SMG, you will:

  • Lead a team to create, track and analyse campaigns through test & control analysis.
  • Use Plan-Apps data to create best in class consultancy projects that help our clients derive actionable learnings.
  • Drive innovative projects forward such as our new approach to evaluating e-commerce media.
  • Develop new methodologies or approaches for evaluating media with a particular focus on building an omnichannel approach which measures performance across both instore and online channels.
  • Set up processes to manage Insight team workload efficiently while constantly being on the lookout for ways to improve & automate processes to save time.
  • Train Capture & Lobster client teams on how to deliver compelling and credible post campaign evaluation reports to clients.
  • Continually refine our evaluations service for brands, ensuring what we offer is ahead of the market.

As a Insight Manager at SMG, we'd like you to bring:

  • Proven experience in a data analysis role at a similar level.
  • Coaching and development experience as a line manager of a small team.
  • Experience working with regression models and a strong understanding of the e-commerce landscape is advantageous.
  • Advanced excel skills with the ability to create complex formula and visualise data.
  • Experience using programming languages such as Python and R.

And in return, SMG offers:

  • 20% discretionary bonus scheme
  • 25 days holiday (plus bank holidays)
  • £500 Uni Fund towards Learning & Development
  • 4pm finishes on Friday (all year)
  • A flexible and hybrid working environment
  • Dedicated wellbeing programme

We've been listed 16th in Best Companies' marketing and media's best agencies to work for and named in the top 100 mid sized companies to work for in 2021, we're proud of our culture built by exceptional people. We are committed to developing our teams to help them be the best they can be.

SMG are proud to be an equal opportunities employer. We are fully committed to providing equality in the workplace and ensure all opportunities for, and during employment, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation ("the protected characteristics"). We want our organisation to reflect the diversity of our communities and we welcome applications from people from all backgrounds.

We would like you to perform at your best so if you require any adjustments to support you through your application, let us know.

Our full data retention policy can be found here. 

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!


22a Leathermarket St
SE1 3HP London Directions 020 3553 5555 View page

Our benefits

We offer a range of benefits, as well as awesome colleagues, engaging work, and the opportunity to help us build three award-winning agencies - here's just a few...

  • Friyays!

    3pm beer o'clock and 4pm finishes every Friday to kickstart your weekend off right!

  • Hybrid working

    More important now than ever! We understand that life is not all about us - we like to flex around you too.

  • Training & development

    We have a dedicated UniHub of training programmes, plus credits towards a course of your choice.

  • We give back

    A team dedicated to making sure we find the time out to help others.

  • Bonus scheme

    A 20% discretionary bonus scheme.

  • Season ticket & deposit loan scheme

    Need a little assistance getting a deposit together for your new flat? We can help with that.

Life at SMG

Our workplace culture is super important to us and we have a team dedicated to making SMG a great place to work. Whether it's Wellbeing Wednesday, a virtual quiz, or giving back to our charity partner The Trussell Trust, there is always something going on here at SMG. 

Already working at SMG?

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